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Hotel Automation and Integrated Systems: What Is the Impact on the Customers and Hoteliers?

Automation is here! And quietly it makes its way into the service sector of hospitality. But what does that mean for the employees, employers and customers? Is there going to be less work opportunities for professionals while the hotels are still delivering the same level of experience, if not higher guest satisfaction? Super hotel chains around the world like the Hilton are wholeheartedly embracing this innovative thinking. See for yourself in that video.